Action Engine have issued a press release claiming that "over 98% of people who download Action Info use the product repeatedly every month." So how have they achieved this?
Well, Action Engine attributes the surge in cell phone use of its mobile applications to its strict adherence to “The 7 Rules of Mobile Data User Experience” […]

I came across Arvind Gupta’s MIDP JNI site today. Arvind has been working on ways of accessing native functionality from J2ME MIDlets. The solution has been circulating for a while on the Nokia Forum discussion groups and was recently documented by Symbian. I always considered it as a bit of a ‘hack’ - I am not […]

The Usable Products Company have revealed the results of a study into the usability of US mobile phones when paying for and downloading ring tones, wallpapers and games. Interviews were conducted on each of 13 different mobile telephone models offered by Audiovox, Blackberry, LG, Motorola, Nokia, Samsung, and Sanyo, available from Cingular, Sprint (and Sprint […]

There’s a very interesting report by Nokia on how consumers actually use their smartphones. The research is based on installing an application on 444 users’ phones that monitors all activity. Here are some results…

Most surprising for me was the amount of web browsing people are doing. Furthermore, 47% of this is outside the operator portal. […]

I attended the London Mobile Monday yesterday. Christian Lindholm, VP of Global Mobile Products at Yahoo,  gave a presentation on his vision of how Internet services companies will increasingly become as important as phone OEMs and network operators. The new Yahoo Go! services were shown as an example. Matt Miller, from Adobe, explained his thoughts on the ideal mobile […]

A new report by OneCompare claims that 39% of UK mobile phone users are unhappy or dissatisfied with the level of customer service they have received. Furthermore, one in four customer service staff fail to answer basic tariff questions.
I am not surprised. Just about every time I have contacted network operators to sort out network […]

One thing that irritates me is the high roaming charges incurred when abroad. What’s even more annoying for many people is that it’s never easy to know upfront how much a roamed call, SMS or GPRS is going to cost.
I have been working with a company, Global Termination, based in Hong Kong who have just introduced a new SIM […]